5

I took my Saab 9-3 to Flat Black for a major repair a year ago after a co-worker recommended them. In addition to the recommendation, I had called several shops for estimates. Although the repair was expensive, it was over $200.00 less at Flat Black than every other shop I spoke to. They fixed the car and took the time to explain in plain language everything that had been done. I was impressed enough that I went back to Flat Black for an oil change and diagnostic for an intermittent engine light this year. They replaced a sensor that seemed to fix that problem. The engine light came on again about a week later. Andrew got me in right away for a second diagnostic and discovered a second sensor failure. The faulty sensor was replaced, an apology was humbly made, and I received a substantial discount on the second repair. The car is running well without any annoying warning lights. I have but one complaint. When I made the oil change appointment, I was not told by anyone that the shop moved from their Smith Road location to Iowa Street. I did not know about the move until I had driven out Smith Road to the old shop, which was mildly annoying. I received an apology, and I understand the omission likely occurred because the move was a year ago, so I still give Flat Black 5 stars. Great job Guys!

Thank you, Meganne! We're happy to keep your Saab on the road, and of course, we stand behind our work 100%. Glad you are pleased with our service!

- Flat Black Automotive
5

Great place to do business. Friendly, clean, and On Time!! Flat Black Automotive is where my car gets fixed!

Thanks, Ric! Always nice to catch up with you!

- Flat Black Automotive
5

Thank you, John!

- Flat Black Automotive
5

Wonderful and honest service every time! Wouldn’t take my cars to anyone else!

Thank you for the kind words, Tanicia!

- Flat Black Automotive
5

Thank you, David!

- Flat Black Automotive
5

I highly recommend this place. My work van was running rough so I called around to get it in somewhere and was told to call Andrew at Flat Black. Him and his team easily got my van diagnosed and let me know the issues. He was very straightforward and transparent about the issue and his recommendations. I fully intend to bring any future work vans and personal vehicles here. Nick Morken- Morken’s Painting

Thanks, Nick! Glad you are pleased with our service!

- Flat Black Automotive
5

I highly recommend this place. My work van was running rough so I called around to get it in somewhere and was told to call Andrew at Flat Black. Him and his team easily got my van diagnosed and let me know the issues. He was very straightforward and transparent about the issue and his recommendations. I fully intend to bring any future work vans and personal vehicles here.

Thank you, Nick! Honesty is always the best policy! We're happy to earn your business!

- Flat Black Automotive
5

Very knowledgeable with my 015 Rubicon Wrangler, found the problem on the vehicle inspection & fixed it. Very fair on the price, have recommended them several times to my family. Will continue to use them when needed. Thank you Andrew

Thank you, Scott! Happy to get your issue resolved quickly and efficiently! Thank you for the referrals as well!

- Flat Black Automotive
5

Thanks for doing a wonderful job working on my truck. Was quick fairly priced, and made it easy for me. I would highly recommend your shop to anyone..

Thank you! Glad you are happy with our work!

- Flat Black Automotive
5

I love Flat Black and the employees there! They do a great job and get the work done quickly! Thank you to Andrew and his crew! I won't ever take my car anywhere else!

Thanks, Cynthia! Always nice to see you!

- Flat Black Automotive