5

The guys at Flat Black always get me in and take a look at my car within a day or so every time. Mike is so pleasant and helpful with explaining in “real talk” what I need to know about the car repairs I need. I’ve been going here for the last 5-10 years and wouldn’t go anywhere else.

5

Reasonable prices for thorough, reliable work. They don't over-promise, but keep commitments on time and cost estimates. Old cars (and old customers) treated with respect.

1

If I could choose less stars I would. Andrew how I believe is the owner has the worst customer service when it can to the issue where my wheel almost fell off at highway speeds. His company was contacted to repair an issue the tire shop damaged my truck. They said they replaced the lug studs. Literally less than a month later the tire was coming off. Then Andrew proceeded to be rude and attempted to blame me for asking him to pay my shop that actually fixed my truck. This company is a fraud and a scam and people need to know of their horrible customer service. The truck was finally repaired at Andrews expense, however when he attempted to attack me like I did something wrong was completely unacceptable.

1

Andrew is a complete chump when it comes to customer service. After this place did shotty work on my truck, Andrew then attempted to fix their screw up by blaming me for not trusting his shop to fix what they screwed up. Um, no thanks dude but I will go somewhere reputable and reliable like Service Pro in Everson. Never again Flat Black Automotive and Andrew.

5

I trust them!

Thank you for your trust, Holly! We value your business and are committed to providing exceptional service. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

- Flat Black Automotive
5

I can trust Flat Black to do a fabulous job with my car, and I feel confident that my car has been taken care of when I leave.

Thank you Trudy for your kind words! Our team at Flat Black is dedicated to providing top-notch service for your car. We're glad that you trust us with your vehicle and we're happy to hear that you leave feeling confident in our work. We hope to see you again soon!

- Flat Black Automotive
5

Highly recommend ! Flatback has serviced our vehicles for the last 5 years. They are our go to for everything. Love the professional, honest, personal connection and consistency working with this local business. They are good about recommending priorities and what needs to be kept an eye on. They are also prompt at finishing work and calling to let us know when vehicles are ready.

5

Had some assessment and an alignment on my BMW. Very professional, efficient and knowledgeable. Over the years I've had work done by various shops in town, Flat Black is among the best. Highly recommended.

Doug, thank you for choosing Flat Black for your BMW's assessment and alignment. We're thrilled to hear that our professionalism, efficiency, and knowledge impressed you. Knowing that you consider us among the best in town means the world to our team! Thanks for recommending us, and we look forward to serving you again soon.

- Flat Black Automotive
5

Great customer service. While performing a routine maintenance service found a couple of potential problems to monitor. Did not pressure to repair immediately. Service was performed expertly and done on time.

Thank you for the great review, Greg! We pride ourselves on providing excellent customer service and expert maintenance. It's wonderful to hear that you had a positive experience with us. Our team is always here to help, and we're glad we could address any potential issues without pressuring you. We look forward to serving you again in the future!

- Flat Black Automotive
5

I had a very good time bringing my car in for inspection of the braking system and differential fluid. This was in preparation for a long drive to SoCal. In addition the mechanic inspected my tires, which were not very good. However they did not try to sell me a set of Tires, which is what the first repair shop tried to do. I plan to buy them in OR to avoid tax.

Thank you for bringing your car in for an inspection, Lynn Dee! We're glad to hear that you had a good experience. Your safety is our top priority, and we're always thorough in our examinations. We appreciate your trust in us and look forward to serving you again in the future!

- Flat Black Automotive