5

I have to thank Chuck at Midtown Motors for letting me know about you. You do excellent work. I feel comfortable in bringing my car to you because I can be assured that the work will be done thoroughly. Over the years I've dealt with many dealers and auto repair businesses and you guys are at the top, both in friendliness and results. Plus, your prices are certainly affordable. Great work.

Dan, it's excellent hearing we've met your expectations! Meeting Chuck too is great news. We aim for impeccable service and fair prices and are thrilled you were satisfied with both. It's comments like these that make our day! We look forward to seeing you again in the future!

- Flat Black Automotive
5

Helpful, knowledgeable staff

Thank you for your positive feedback, Ray! We're delighted to hear that you found our staff helpful and knowledgeable. Our team takes pride in providing excellent service, and we're happy to assist you with any future needs.

- Flat Black Automotive
5

The customer service is top tier. If there’s such thing as an honest mechanic, these guys seem to be it. Very knowledgeable, very thorough and they did not try to sell me on a bunch of services I didn’t need. Reasonably priced and way less than the dealership. They also had a food bank drive going for a slight discount on service! Very caring people. Thanks guys! We will be back for sure.

Thank you Kim for the kind words! Providing top-tier customer service to our clients is always our top priority. We're glad to hear you had a positive experience and found our services to be reasonably priced. We appreciate your support and look forward to serving you again in the future.

- Flat Black Automotive
5

As usual, the service I requested was performed professionally and without any delays. Flat Black is simply great, and the guys are awesome.

Thank you, Dan! Your positive feedback is much appreciated. We're thrilled that you had another great experience with us. See you next time!

- Flat Black Automotive
5

Went in the get a general inspection for a vehicle I was going to buy. I got a next day appointment, and the whole inspection only took a couple of hours. They were super thorough, went over everything with me when I picked it up, and gave me an overall estimate on repairs. I always have a great experience here and will definitely be coming back.

Thank you for trusting us with your vehicle inspection, Anonymous! We're thrilled to hear that you had a positive experience with us. Providing thorough and efficient service is our priority, and we're glad we met your expectations. We look forward to serving you again in the future!

- Flat Black Automotive
5

The team at Flat Black Auto are awesome. Got my car service done in a quick time. Always a pleasure to talk to and get maintenance information.

Thank you, Tim, for taking the time to leave such a positive review! We are thrilled to hear that you had an awesome experience with our team at Flat Black Auto. Providing efficient service while maintaining a friendly and informative atmosphere is something we strive for. We appreciate your kind words and can't wait to assist you with any future car maintenance needs!

- Flat Black Automotive
5

Super kind, understanding, and respectful! I came in thinking there was something wrong with my car’s fuse system, because the heat wouldn’t turn up. It ended up being that my car’s entire computer chip system needed replacing, which would be $2100 for ordering the part from Toyota alone. When they told me the number, I genuinely laughed out loud and said “That’s not happening”. They gave me a few other options such as writing down the part number in case I wanted to find a second-hand part myself, and manually turned the temperature up in my car for no extra cost so that I wouldn’t be freezing this winter. $2100 for just the part is new car money, but their understanding & professional demeanors were absolutely priceless! Also, free wifi & very clean bathroom!

Thank you for taking the time to leave such a kind and detailed review, Charley! Our team is dedicated to providing top-notch service and we are thrilled to hear that you had such a positive experience with us. We understand that car repairs can be expensive, and we always strive to offer alternative solutions. We're glad we could help keep you warm this winter. We appreciate your business and look forward to serving you again in the future!

- Flat Black Automotive
5

After inquiring about exhaust manifold service with a couple shops I’d been to in the past with no desire to take the job, a couple friends in the automotive industry recommended Flat Black. Booking an appointment was incredibly easy online, communication from the shop was prompt, friendly, and informative, and they were able to complete the job at a lower cost than they initially anticipated. Final cost was much lower than I expected after doing some looking around on forums. Work was completed in one day and I couldn’t be happier with the result. 10/10 recommend and will only be going to Flat Black in the future.

Thank you for the glowing review, Nicolas! It's gratifying to hear that you had a positive experience with us at Flat Black. We aim to provide our customers with top-notch service from the moment they book their appointment to the completion of the job. We're glad to know that you found our team friendly, informative, and efficient. We're also thrilled that you were pleased with the cost and outcome of the exhaust manifold service. We look forward to serving you again in the future!

- Flat Black Automotive
5

Wonderful experience. Timely, honest, organized, smart… I’m so happy to have found them! Will definitely be back for future needs.

Thank you, Elizabeth! We appreciate your fantastic 5-star review!

- Flat Black Automotive
5

Excellent service as usual. I love how honest and helpful they all are.

Thank you, Karen, for the glowing review! It is rewarding to know that our dedication to exceptional service has resonated with you. Your kind words will surely motivate our team to continue delivering honesty and helpfulness to all our customers. We appreciate your ongoing support!

- Flat Black Automotive