Bellingham auto repair

I had such a great experience here! As soon as I walked in, Mike greeted me warmly and was incredibly clear and knowledgeable about the issues I needed addressed. I also asked if they could handle a couple of additional tasks that werent part of the initial diagnostic, and they said yes without hesitation. When I picked up my car, they took the time to let me know about a few other things they had noticed and gave me helpful advice on what to keep an eye on for future maintenance. The pricing was very fair, and the overall service was exceptional. 10/10Ill definitely be returning!

Great experience. Professional and very honest. Communication was thorough. I highly recommend.

I had a great experience here! As soon as I walked in, Mike greeted me warmly and was incredibly clear and knowledgeable about the issues I needed addressed. I also asked if they could handle a couple of additional tasks that weren’t part of the initial diagnostic, and they said yes without hesitation. When I picked up my car, they took the time to let me know about a few other things they had noticed and gave me helpful advice on what to keep an eye on for future maintenance. The pricing was very fair, and the overall service was exceptional. 10/10—I’ll definitely be returning!

Today was my first visit to Flat Black Automotive. The appointment went well with an on time start. I remained on site for the oil change service in the comfortable waiting area and was out within one hour. While Flat Black charges more for an oil change than some of the chain businesses, I will continue with this clean and well organized shop for all of my needed services and want them to be familiar with my vehicle when more complex services ate needed. Five stars!

Amazing and honest people

The level of friendliness and attention to detail that Flat Black offers are top-tier. Andrew has seemingly infinite knowledge and a true passion for what he does. I reached out to Flat Black for some help with my LS swap project, and the level of assistance that I received was simply delightful. Mike provided clear communication along the way and the entire process was seamless. If you’re looking for quality automotive support, especially LS projects, these are your guys!

Had the car towed over to the shop, had to wait for parts, shop seemed very professional,got five year part warranty,shop seem to be very professional.Mike was very professional 👍

Very Disappointing Experience – Unsafe Work on My Jeep Patriot I’ve had other work done at Flat Black in the past and trusted them completely. Their service seemed reliable, which is why I didn’t hesitate to bring my Jeep Patriot in for a steering rack replacement when they told me in a routine check up that it was time to replace it. However, after they had trouble sourcing the part, I began to feel like they were rushing through the job even when I told them it was okay to have my car for a couple more days. After getting my Jeep back from Flat Black I noticed slowly but surely it wasn't driving the same. It was making new noises and the wheel felt "loose." This all prompted me to take it to another shop to have it looked at because I had a feeling Flat Black hadn't done the work correctly and I wanted a second opinion. When I took my vehicle to another shop for a routine check, I was shocked and horrified to learn that the steering rack had been installed incorrectly with loose bolts. The work was dangerously unsafe, and I could have easily been involved in a serious accident with my son in the car! It’s extremely disappointing to see a shop I trusted do such careless work. They clearly didn’t give the necessary attention to detail, and it cost me both time and peace of mind. I expected better, especially after previous experiences. Mike knows I have serious anxiety about taking my car to any shop. I really trusted them. I would advise anyone to be cautious about bringing their vehicles here, as their quality and safety standards are now seriously in question. I still have not gotten a call from the owner Andrew over this whole situation when he was the one who worked on my car. It has been over 2 weeks. You would think Andrew would reach out with at least an apology and an explanation. I have been in contact with Mike at the front desk because I have called. No one from Flat Black has called me directly! Mike at Flat Black said they will "make it right" and pay the other shop that fixed my Jeep. That's great but I am hoping to get an apology at the very least!

Great service attended to me fast and Great rates will go here again if needed

Did a great job in a timely manner. will run shop.