5

My daughter went to school at WWU and had problems with her car. The crew was great! Called me to discuss what was wrong, we discussed options and they did a great job! If you have a student at WWU I’d recommend these guys…honest, fair price and didn’t try to snow me with what was wrong.

Thank you for the kind, honest review! We definitely focus customer education as to required services versus preventative services. We are happy to be your trusted shop and keep your Nissan Versa running as it should!

- Flat Black Automotive
5

Excellent customer service, honest and reliable.

Thank you, Naomi! We appreciate your kind words. We strive to be absolutely transparent with our diagnosis and repair!

- Flat Black Automotive
5

As usual, Andrew and the crew at Flat Black did a great job with routine servicing and some minor repairs. Also found a broken battery I did not notice. Always enjoy seeing them. Shoutout to Mike who took care of us this time! I don’t mind when one of my rigs needs work - I know I can count on Flat Black.

Thanks Dave! Always happy to keep your fleet of Nissans running as they should! And as always, we appreciate the light-hearted conversation!

- Flat Black Automotive
5

Thank you, Jordan!

- Flat Black Automotive
5

Thank you for the 5 star review, Jonathan!

- Flat Black Automotive
5

My blower motor in my prius died over the cold snap and Andrew was quick to get me in and got it repaired the next day! Great customer serivce!

Thank you, Rosa! We are glad you are pleased with our services here on your Prius! Stay warm!

- Flat Black Automotive
5

Fantastic work.

Thank you for the kind words! We are glad you are pleased with our quality of work!

- Flat Black Automotive
5

Thank you, Amber!

- Flat Black Automotive
5

Andrew was great to work with! Super communicative, professional and did great work on my Honda Element. Highly recommend.

Thank you for the great review, Cheryl! It was nice to meet you, and take care of your automotive needs!

- Flat Black Automotive
5

This was such a positive experience from start to finish. I appreciated Andrew's good people skills, his management of his team and the cleanliness of the shop. The team was able to get my car in and out in a day, despite having to replace one part. Now I feel secure driving my car, knowing that it has been checked out by these professionals. I also liked that they warned me of upcoming expensive repairs, but didn't press me to have them done before it was necessary. The only way they could improve is to have a shuttle service!

Thank you, Kim! Your experience is exactly what we strive for with each and every one of our customers! We are also happy to keep your Civic well maintained and reliable!

- Flat Black Automotive