I took my Mercedes to an out of area Mercedes dealership and had a full inspection along with an alignment. The dealership was appalled at the bid you sent to us for our car. They found nothing to what your bid referred to. We will not be back.
Darlene, I, the owner, performed the front end inspection on your almost 195k mile Mercedes because of your concern for aggressive inside tire wear and found multiple issues with loose components (including tie rod ends and ball joints) and were not able to complete the alignment per your request due to those loose components. We provided you with an estimate with high quality OE parts and when told about the issues you were quite rude to Mike in my front office. He did only charge you for an front end inspection at $40.99 and provided the estimates stated above. I hope you find a shop that can address your needs in the future.
- Flat Black Automotive