Bellingham auto repair

822 reviews
(360) 318-7225
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5

Great service

Thank you for the 5-star review, Holly! We're thrilled to hear that you had a great experience with our service. If you ever need anything, please don't hesitate to reach out. We're here to help!

- Flat Black Automotive
5

I took my Subaru Outback there for a full inspection a couple of years ago. They were very thorough and honest. They told me I didn’t need to worry about coming back until around 90k miles for a service. At the time, I was only at 50k. I was pretty surprised they didn’t try to get me to do anything in between that time. I just hit 90k and came back because of the good first impression. Communication was great, again, I didn’t feel like they were ever upselling me. Quick and friendly service. Highly recommend!

Thank you, J Slo! It's wonderful to hear that you had a positive experience at our shop. We strive to provide honest and thorough service to all of our customers. We're glad that you appreciated our transparent and non-pressuring approach. We look forward to serving you in the future!

- Flat Black Automotive
5

I've been with Flat Black for at least 10yrs(since before Andrew was officially 'Flat Black') I come from Mount Vernon WA to Bellingham for the trust I have in Flat Blacks honesty and quality of work. I know that when they're able to find me a lower price, they will, while always standing behind quality of service. Thank you again for your latest work on my vehicle.

Dusty, thank you for putting your trust in us for a decade! We appreciate loyal customers like you, and we're happy to hear that you value our commitment to quality and transparency. We'll always prioritize your satisfaction and safety. Let us know whenever you need our reliable service here at Flat Black.

- Flat Black Automotive
5

Though I live in Mount Vernon WA, I have used Flat Black for nearly a decade because of their honesty, quality of work and consistency to deliver quality repairs in a timely, cost effective and professional manor.

Thank you for your loyalty, Dusty. We appreciate customers like you who make the extra effort to return year after year. We're glad to hear that our continued commitment to exceptional service has made a positive impression.

- Flat Black Automotive
2

Great customer service. Estimate and invoice were a little too expensive for me. If you have a Subaru that needs maintenance, just go to Dewey Griffin, they’ll probably give you a better price.

Thank you for the honest review, Alexander. While we did only charge you $95 plus tax to diagnose your suspension issues AND check/retorque all front end components on your lifted Subaru, the estimate provided was for factory Subaru components per your request. We are pleased that you had a good experience in person but it seems this matter could have been brought to our attention before you left. We do pride ourselves on top-notch customer service as well as offering an above industry standard warranty on all repairs performed in the shop, we acknowledge that we might not be the cheapest around, but our focus is quality repairs and transparency through the entire repair process. I hope you find a shop that suits your needs in the future!

- Flat Black Automotive
5

Great customer service, solid work at a decent price, and rapid turnaround. Have had multiple jobs with different vehicles, and always a fair deal. Comprehensive services, engine and alignment, with quality OEM+ NAPA parts. Strongly recommend.

Thank you, Patrick, for your kind words! We're thrilled to hear that you've consistently had a positive experience with us. Providing excellent customer service and quality work is always our top priority. Should you need any further assistance, don't hesitate to reach out.

- Flat Black Automotive
5

Friendly, knowledgeable, easy to communicate with. Thank you for taking care of my sick van.

Thank you for the wonderful feedback, Christy! We're thrilled to hear about your positive experience. Providing excellent service is our top priority, and we're glad that you felt well taken care of. If you ever need assistance with your van again, please don't hesitate to reach out. Take care!

- Flat Black Automotive
5

Did a good job and had a fast turn-around.

Thank you, Richard, for the great feedback! We are delighted to hear that you are satisfied with our service and that we were able to provide you with a fast turn-around. We strive to ensure that all our customers have a positive experience and we appreciate your kind words.

- Flat Black Automotive
5

Excellent service at all levels. Knowledgeable, helpful, and punctual..

Thank you Joe for the 5-star rating! We are happy that you were satisfied with our service. Providing knowledge, being helpful and punctual is part of our commitment to excellence. We look forward to serving you again!

- Flat Black Automotive
5

Great first visit to this shop! This was a diagnostic inspection to discover handling issues. The source of the issue was pinpointed and I will be bringing my vehicle back for the repair work.

Thank you for the great review, Joel! We're glad to hear that your first visit was a positive experience. Our team is dedicated to providing top-notch service and we're thrilled that we were able to pinpoint the source of the handling issues with your vehicle. We look forward to seeing you again soon for the repair work!

- Flat Black Automotive
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