5

Flat Black was great. I accidentally had the date of my appointment wrong and came in on that wrong day, Mike made time in the schedule to get my car in and was able to repair it that day.

Thank you for the positive feedback, Maya! We understand that mix-ups happen, and we're glad Mike was able to accommodate you and get your car repaired on the same day. We strive to provide excellent service to all our customers, and we hope to see you again in the future!

- Flat Black Automotive
5

Knowledgeable, straight forward, focused on issue at hand and not add-ons. Enjoyable experience.

Thank you Gil, for the 5-star review! We're glad to hear that you had an enjoyable experience with us. We pride ourselves on providing knowledgeable and focused service, without the hassle of add-ons. We appreciate your feedback and hope to see you again!

- Flat Black Automotive
5

I just took my 2006 Jeep Commander in for a 120,000 mile service. The Flat Black crew got me in in less than a week and completed the service. They are knowledgeable, professional, and did a great job. They also diagnosed and repaired an oil leak due to failing valve cover gaskets. This shop is competent, trustworthy, and fair. Give them a try.

Thank you Mark for choosing Flat Black for your Jeep Commander's service! We are thrilled to hear that you had a great experience with our knowledgeable and professional team. It means the world to us that you trust us with your vehicle. We look forward to serving you again in the future!

- Flat Black Automotive
5

I have to thank Chuck at Midtown Motors for letting me know about you. You do excellent work. I feel comfortable in bringing my car to you because I can be assured that the work will be done thoroughly. Over the years I've dealt with many dealers and auto repair businesses and you guys are at the top, both in friendliness and results. Plus, your prices are certainly affordable. Great work.

Dan, it's excellent hearing we've exceeded your expectations! We aim for impeccable service and fair prices and are thrilled you were satisfied with both. It's comments like these that make our day! We look forward to seeing you again in the future!

- Flat Black Automotive
5

Helpful, knowledgeable staff

Thank you for your positive feedback, Ray! We're delighted to hear that you found our staff helpful and knowledgeable. Our team takes pride in providing excellent service, and we're happy to assist you with any future needs.

- Flat Black Automotive
5

The customer service is top tier. If there’s such thing as an honest mechanic, these guys seem to be it. Very knowledgeable, very thorough and they did not try to sell me on a bunch of services I didn’t need. Reasonably priced and way less than the dealership. They also had a food bank drive going for a slight discount on service! Very caring people. Thanks guys! We will be back for sure.

Thank you Kim for the kind words! Providing top-tier customer service to our clients is always our top priority. We're glad to hear you had a positive experience and found our services to be reasonably priced. We appreciate your support and look forward to serving you again in the future.

- Flat Black Automotive
5

As usual, the service I requested was performed professionally and without any delays. Flat Black is simply great, and the guys are awesome.

Thank you, Dan! Your positive feedback is much appreciated. We're thrilled that you had another great experience with us. See you next time!

- Flat Black Automotive
5

Went in the get a general inspection for a vehicle I was going to buy. I got a next day appointment, and the whole inspection only took a couple of hours. They were super thorough, went over everything with me when I picked it up, and gave me an overall estimate on repairs. I always have a great experience here and will definitely be coming back.

Thank you for trusting us with your vehicle inspection, Anonymous! We're thrilled to hear that you had a positive experience with us. Providing thorough and efficient service is our priority, and we're glad we met your expectations. We look forward to serving you again in the future!

- Flat Black Automotive
5

The team at Flat Black Auto are awesome. Got my car service done in a quick time. Always a pleasure to talk to and get maintenance information.

Thank you, Tim, for taking the time to leave such a positive review! We are thrilled to hear that you had an awesome experience with our team at Flat Black Auto. Providing efficient service while maintaining a friendly and informative atmosphere is something we strive for. We appreciate your kind words and can't wait to assist you with any future car maintenance needs!

- Flat Black Automotive
5

Super kind, understanding, and respectful! I came in thinking there was something wrong with my car’s fuse system, because the heat wouldn’t turn up. It ended up being that my car’s entire computer chip system needed replacing, which would be $2100 for ordering the part from Toyota alone. When they told me the number, I genuinely laughed out loud and said “That’s not happening”. They gave me a few other options such as writing down the part number in case I wanted to find a second-hand part myself, and manually turned the temperature up in my car for no extra cost so that I wouldn’t be freezing this winter. $2100 for just the part is new car money, but their understanding & professional demeanors were absolutely priceless! Also, free wifi & very clean bathroom!

Thank you for taking the time to leave such a kind and detailed review, Charley! Our team is dedicated to providing top-notch service and we are thrilled to hear that you had such a positive experience with us. We understand that car repairs can be expensive, and we always strive to offer alternative solutions. We're glad we could help keep you warm this winter. We appreciate your business and look forward to serving you again in the future!

- Flat Black Automotive