5

This shop was recommended to me by AAA; my car broke down on the freeway at night and was towed to Flat Black Automotive. When I spoke with Mike the next morning, he was knowledgeable and empathetic. I was coming to town to visit family, and staying downtown. Mike and his team determined what was needed, ordered parts, and then stayed late to prepare my vehicle for service when parts arrived. My car was done less than 24 hours from receiving my keys, and Mike and the rest of the team kept me from being stranded far from home! This shop did excellent work, as quickly as possible. I was impressed!

Thank you, Tami, for sharing your positive experience at our shop. We're glad to hear that our team provided excellent service and got your car back on the road quickly. It's always our goal to go above and beyond for our customers. We appreciate your recommendation and hope to see you again in the future!

- Flat Black Automotive
5

Good, honest folks, hard to come by in the mechanic field in my experience. Highly recommend.

Thank you for your kind words, Colby! We strive to be the trustworthy mechanics our customers deserve. See you next time!

- Flat Black Automotive
5

Great experience. Staff were super friendly and knowledgeable. Reasonably priced.

Thank you for your wonderful review, Swarup! We're thrilled to hear that you had a great experience with our staff. It's our top priority to make sure our customers feel welcomed and satisfied. We're glad that you found our pricing reasonable. If you have any further questions or need assistance, don't hesitate to reach out. We look forward to serving you again!

- Flat Black Automotive
5

Pleasant, satisfying experience. If only there were a loaner car available...

Thank you for your kind words, Joseph! We're so glad to hear you had a pleasant experience with us. Your feedback is important, and we'll certainly take note of your suggestion regarding a loaner car. We appreciate your business and look forward to serving you again!

- Flat Black Automotive
5

Great work and customer service. Thank you!

Thank you Holly Luce for this amazing review! It means a lot to us that you had a great experience with our company and that you appreciated our hard work and dedication to customer service. Your satisfaction is our top priority, and we look forward to serving you again in the future!

- Flat Black Automotive
5

Great quick service. I highly recommend!

Thank you for the 5-star rating and kind words, D. N.! It makes us happy that you had a great experience with our quick service. We appreciate your recommendation and look forward to serving you again!

- Flat Black Automotive
5

Performed the regular maintenance on my Toyota plus quickly performed my special request for changes to my headlights.

Thanks for trusting us with your Toyota, Dick! We're delighted that you were satisfied with both our regular maintenance and the special request. We aim to provide efficient service without compromising quality. Should you have any more special requests or any other concerns in the future, feel free to reach out.

- Flat Black Automotive
5

They fixed my issue and told me exactly what happened to cause it!!! Andrew at the front desk was so nice and I would absolutely go back!

Thank you Molly for your kind words! We're thrilled to hear that you had a great experience at our shop. Andrew and the rest of the team take pride in providing exceptional customer service. We look forward to serving you again in the future!

- Flat Black Automotive
5

This is not a tire shop. Even so, they were highly recommended to me for an alignment on a set of new tires. Mike was great. I got a computer print out of before and after the alignment which he explained. Fast, efficient and professional customer service.

Thank you for choosing our shop for an alignment, R Scott! We're glad you had a positive experience, even though we specialize in a different service. It's great to hear that Mike provided excellent customer service and explained the alignment process. We appreciate your kind words and hope to assist you with any future needs!

- Flat Black Automotive
5

Prompt, friendly service