5

Super kind, understanding, and respectful! I came in thinking there was something wrong with my car’s fuse system, because the heat wouldn’t turn up. It ended up being that my car’s entire computer chip system needed replacing, which would be $2100 for ordering the part from Toyota alone. When they told me the number, I genuinely laughed out loud and said “That’s not happening”. They gave me a few other options such as writing down the part number in case I wanted to find a second-hand part myself, and manually turned the temperature up in my car for no extra cost so that I wouldn’t be freezing this winter. $2100 for just the part is new car money, but their understanding & professional demeanors were absolutely priceless! Also, free wifi & very clean bathroom!

Thank you for taking the time to leave such a kind and detailed review, Charley! Our team is dedicated to providing top-notch service and we are thrilled to hear that you had such a positive experience with us. We understand that car repairs can be expensive, and we always strive to offer alternative solutions. We're glad we could help keep you warm this winter. We appreciate your business and look forward to serving you again in the future!

- Flat Black Automotive
5

After inquiring about exhaust manifold service with a couple shops I’d been to in the past with no desire to take the job, a couple friends in the automotive industry recommended Flat Black. Booking an appointment was incredibly easy online, communication from the shop was prompt, friendly, and informative, and they were able to complete the job at a lower cost than they initially anticipated. Final cost was much lower than I expected after doing some looking around on forums. Work was completed in one day and I couldn’t be happier with the result. 10/10 recommend and will only be going to Flat Black in the future.

Thank you for the glowing review, Nicolas! It's gratifying to hear that you had a positive experience with us at Flat Black. We aim to provide our customers with top-notch service from the moment they book their appointment to the completion of the job. We're glad to know that you found our team friendly, informative, and efficient. We're also thrilled that you were pleased with the cost and outcome of the exhaust manifold service. We look forward to serving you again in the future!

- Flat Black Automotive
5

Wonderful experience. Timely, honest, organized, smart… I’m so happy to have found them! Will definitely be back for future needs.

Thank you, Elizabeth! We appreciate your fantastic 5-star review!

- Flat Black Automotive
5

Excellent service as usual. I love how honest and helpful they all are.

Thank you, Karen, for the glowing review! It is rewarding to know that our dedication to exceptional service has resonated with you. Your kind words will surely motivate our team to continue delivering honesty and helpfulness to all our customers. We appreciate your ongoing support!

- Flat Black Automotive
5

Friendly, fast and very reliable.

Thank you for your kind words, Tom! We're thrilled to hear that you had such a positive experience with us. It's always our goal to provide friendly and reliable service, so we're happy that we hit the mark for you. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

- Flat Black Automotive
5

For the last several years, I have trusted Andy and his team to do the maintenance on my cars. So, when my ‘18 Corvette Grand Sport when needed some engine work done, I took it to Flat Black Auto because I knew it’d be done right. The shop is exceptionally well-equipped and I know they have the skills to do any job I bring them. We discussed the anticipated work to be done, a cost estimate as well as an estimated time frame in which the car would be ready. In this case, without getting in to all the details, Andy replaced my cam, lifters and spark plugs. Andy and Michael provided me with a detailed invoice and explained it thoroughly. I’m pleased, but not surprised, to say the car runs excellent. It runs much smoother and has the performance like the day I picked up from the dealer. Thanks Andy!

Thank you Robin! I appreciate the detailed review almost as much as I appreciate how much you trust us with your vehicles. I'm also happy you love it as much as I do as the Corvette got some extra TLC while it was apart.

- Flat Black Automotive
5

Great experience. Quick diagnosis, given both OEM and aftermarket options. Price quoted was exact. Highly recommended.

Thank you for the fantastic review, Stoli! We're delighted to hear that you had a great experience with us, from the quick diagnosis to the transparent pricing. We pride ourselves on providing top-notch service and recommendations. If you ever need anything in the future, don't hesitate to reach out.

- Flat Black Automotive
5

Incredible customer service. They treated me like I was the only person getting their car worked on, and there were several other people in the check-in area.

Thank you for the amazing review, Dan! We are thrilled to hear about your positive experience with our customer service. Your satisfaction is our top priority, and we are here to provide exceptional service to each and every customer. We look forward to serving you again in the future!

- Flat Black Automotive
5

Flat Black is courteous, quick, thorough, and communicative. They understand cars and customers, and that goes a long way in the world today. Thanks Flat Black!

Thank you, Cameron, for your amazing review! We're thrilled to hear that you had a fantastic experience with us. Providing excellent customer service is what we strive for, and we're glad to know that our efforts made a difference. It means the world to us!

- Flat Black Automotive
5

By far the best automotive shop in Bellingham. Great reliable work, quick turn around, very honest as well. Always recommend family and friends to take their vehicles in!

Thank you for choosing our automotive shop, Sam! We're thrilled to be your go-to for reliable and efficient car services. We love that you trust us with your family and friends too. We'll always provide the same honest and top-notch service to everyone you recommend.

- Flat Black Automotive