Bellingham auto repair

Took my car in to get a quote to replace a engine coolant temperature sensor and they ended up replacing it without a quote and charging $531. They tried to tell us they couldn't quote it without replacing it, and then tried to charge $427 instead. When we questioned it further he said it was weird we didn't get a quote and he could charge us $299 instead for the part and labor. He then proceeded to tell us the part was way more expensive than what was posted on the Napa website because he "doesn't cheap out on parts". We told him we would pay for the quote we originally asked for, they could take the part out, and we'll go somewhere else. They gave us the keys and said have a nice day. Definitely felt like we were being taken advantage of because we're two young women because what they were trying to do violates the Auto Repair Act and is illegal.

Great service from the staff at flat black auto. I recommend them to anyone!

As usual, very caring and professional. Clearly explains everything. Thank you!

I went on the recommendation of another person when I was having check engine light and transmission issues. They got me in on my day off and checked out my truck extensively over a couple of hours. They couldn't find what the reason was for the check engine light and couldn't replicate the problems I'd had off and on. They told me to come back when and if the check engine light came back on. They were very good about not charging me for all that time that they invested and they have won my loyalty as a customer for any future issues I have! I highly recommend them as an honest shop.

Extremely knowledgeable individuals that do great work. And are very timely about what they do I definitely recommend them 10 out of 10.

They know what they are doing....they have a sense of humour....they are friendly. Who could ask for anything more?

They know what they are doing....they have a sense of humour....they are friendly. Who could ask for anything more?

Good, fast, and honest service!